At Silta, sustainability is part of everyday life

At Silta, sustainability means reliable payroll, a thriving workforce, and sustainable business practices—every day. Our operations are based on transparency and high quality. We are constantly improving our operations so that we can offer responsible services that stand the test of time.

Explore our services

Sustainability as Part of Our Strategy

At Silta, Sustainability is at the heart of our strategy and business operations. It is a key competitive advantage for us and the foundation for long-term customer relationships. Our operations are based on trust, quality, and continuous improvement.

When we examine our commitment to Sustainability as part of our sustainability reporting, we place particular emphasis on a positive customer and employee experience, as well as on end users—ordinary wage earners who receive their pay through our Group’s services.

Learn more about the Group's sustainability themes

Responsible Business Practices

Everything we do is profitable and based on responsible business practices

Competency Management and Development

We are constantly developing our expertise and operating methods so that we can anticipate challenges and provide even better service. Our operations are guided by a shared leadership vision, and we are committed to both employee well-being and the customer experience.

High-quality service

We want to ensure high-quality service in all situations. That is why we invest in, among other things, information security and data protection training for our staff.

Consideration for the Environment

Environmentally Conscious Operations: Our goal is to reduce the environmental impact of our services and use resources sustainably. We measure and monitor the Group’s carbon footprint.

Responsible Service

Payroll administration, if anything, is a business built on trust. It involves handling highly personal and sensitive information related to payroll and employment relationships. At Silta, we are committed to ensuring high-quality service in all situations.

That’s why we invest in, among other things, data security and privacy training for our staff, as well as the professional development of our payroll specialists. We strongly believe that a well-supported and skilled workforce is the foundation of a truly positive customer experience.

Learn more about our services

Quality of Payroll Services

The quality of Silta’s payroll service is excellent, and we monitor it continuously. The average quality rating has remained consistently at a level of at least 99.6%. We want to ensure a positive customer experience in all situations going forward.

ISAE 3402 Standard

Silta’s payroll processing complies with the international ISAE 3402 standard. Payroll processing, payroll systems, and new client projects are audited annually by a third party.

Solid Professional Skills

Our employees’ professional skills and expertise are a key part of our commitment to responsibility and a prerequisite for high-quality service. We monitor the level of expertise through NPS surveys, in which customers rate the professionalism of their own compensation specialist on a scale of 1 to 5. Our goal is a rating of at least 4, and we have achieved this goal exceptionally well.

Data Protection

We handle personal and payroll data with care and in accordance with the EU General Data Protection Regulation (GDPR). Our customers’ trust is of the utmost importance to us, and we ensure that all data is in the right hands.

Information Security

Data security is an integral part of Silta’s daily operations—not a separate process. We protect sensitive HR and payroll data through systematic procedures and continuous development efforts.

ISO 27001 Certification

Silta has been awarded ISO 27001 certification, which is based on the world’s most respected standard for information security management systems. The certification is concrete proof that we manage information security systematically and that our practices meet the highest international standards.